If you don’t have a written history, as new people come in, you either run the risk of repeating past mistakes or making people feel their work was not valued,” Holloway explained. She shared that she spent the majority of her first three months at Reddit connecting with its then-75 employees through conversations as well as through surveys. Holloways’ first recommendation was to listen and adapt. We all know trust is important, but how do you build trust? The speakers offered three pieces of advice. Trust is built through listening, honoring history, and actions That’s why, she added, “hiring people who aligned with who we want to be, and building trust and relationships between new and existing employees,” were key components. And I want to be upfront about our challenges and company trajectory,” she said.
“We want to hire people who understand who we are. To maintain the newly established culture during company growth, Kassam shared that bringing recruitment in-house also played a crucial role. Frameworks were developed from the ground up – from identifying what Reddit employees called themselves to their values to how they wanted to achieve business goals. The first step toward establishing culture was to build the foundation, which focused on getting to know people and building trust. “It’s who you’re working with, having that value set alignment and making sure how you’re working together feels good.
But what exactly do we mean by culture? Holloway argued that culture is about the “who” and the “how.” More and more companies are focusing on being intentional with their company culture.
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